Policies

Every single piece is handmade by our two hands. We take pride in the products being delivered to your home and we want you to have a piece you can cherish for many years. 

Damaged Item
Should an item arrive damaged we will be happy to replace it or issue you a refund at your discretion.  Refunded  items will need to be shipped back and return shipping will be covered by us.

Canceled Order

If you place an order and decide later that you no longer would like the item a refund will not be issued. 

Custom Piece

If you placed an order for a custom piece and its not your vibe a refund will be issued on return receipt of the custom product. Custom product will need to be shipped back to seller. Purchaser will be responsible for cost of return shipping. Refund will not be issued until item is received in proper condition.

Class refund policy

Class refunds are not accepted. If a class is rescheduled due to weather restrictions or Covid 19 restrictions attendee will have an option for new class dates.

Due to Covid 19 we have a restricted staff and limited hours. This has required shipping times to be temporarily extended. For standard priority shipping please allow 7-9 business days. Express shipping , 3-5 business days.  You will receive an email confirmation with tracking when your item/s have shipped. Tracking not included for free shipping. For made to order pieces please allow 1-3.5 weeks for shipping. Thanks for your patience and support during this difficult time!

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